Effective Date: September 27th, 2025
Last Updated: September 27th, 2025
At The Plumbing Dr., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, request services, or interact with our team.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and service details when you request a quote, schedule service, or contact us.
- Service Information: Property address, plumbing needs, and job details to provide accurate service.
- Website Data: Non-personal data like IP address, browser type, and browsing behavior to improve website performance and security.
2. How We Use Your Information
We use your information to:
- Respond to service requests and provide estimates.
- Schedule and deliver plumbing services.
- Send important updates about your appointments or service status.
- Improve our website, customer service, and offerings.
- Comply with legal obligations or resolve disputes.
3. How We Protect Your Information
Your privacy is important to us. We use appropriate technical and organizational safeguards to keep your data secure and prevent unauthorized access, disclosure, or misuse.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it only in these cases:
- With trusted service partners who help us deliver plumbing services.
- When required by law or to protect our legal rights.
- If we undergo a business transfer, such as a merger or sale of assets.
5. Cookies & Tracking
Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.
6. Your Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Opt out of receiving promotional communications.
To exercise these rights, contact us using the information below.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The Plumbing Dr.
📍 Serving Almaguin, Muskoka, and surrounding areas
📞 (705) 349-1902
✉️ info@theplumbingdr.ca